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Privacy Policy

Privacy Policy — Amazon Nationwide Logistics (Mobile App)

Effective date: March 9, 2026

Amazon Nationwide Logistics (“ANL”, “we”, “us”, or “our”) provides this mobile application (the “App”) to authorized drivers and staff for managing container load information, bids, status updates, and communications.

This Privacy Policy explains how we collect, use, share, and protect information when you use the App.

 

1) Information We Collect

A. Account and identity information

  • Phone number (for sign-in and SMS verification, if enabled)

  • Basic user/account identifiers required to authenticate you (e.g., user ID, role)

B. App activity and operational data

  • Load and bid activity within the App (e.g., viewed loads, bids submitted, load status interactions)

  • Communications or messages sent through app features (if applicable)

C. Device and technical information

  • Device identifiers and technical signals needed to operate the App and deliver notifications (e.g., device model, OS version, app version, IP address)

  • Diagnostic data (e.g., crash logs, performance data) to troubleshoot and improve reliability

D. Push notification data

  • Push notification tokens/identifiers used to deliver notifications to your device

E. Photos / media (only if you use features that access them)
If the App provides functionality to upload or attach images/videos/documents (for example, proof-of-delivery, container photos, or attachments), the App may request access to photos/media on your device only for that purpose.

If your app does not include any photo/video upload or attachment feature, remove this section and ensure the permission is removed from the app build.

 

2) How We Use Information

We use the information described above to:

  • Authenticate users and secure access to the App

  • Provide core App functionality (view loads, submit/manage bids, track status, communicate as applicable)

  • Send operational notifications (e.g., load updates, bid status) if you opt in to notifications

  • Maintain security, prevent fraud/abuse, and enforce access controls

  • Monitor and improve app performance, stability, and user experience

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3) How We Share Information

We do not sell your personal information.

We may share information in the following limited circumstances:

A. Service providers (processors)
We use trusted vendors to operate and support the App. These vendors process information on our behalf under contractual obligations.

Examples may include:

  • Push notification services (e.g., OneSignal) to deliver notifications

  • SMS/phone verification providers (if used) to verify phone numbers

  • Hosting, logging, and analytics providers for reliability and troubleshooting

B. Legal, compliance, and safety
We may disclose information if required by law, legal process, or to protect rights, safety, and security of users and our services.

C. Business operations
We may share information internally with authorized ANL personnel and contractors who need access to perform operational tasks related to dispatch, load management, and support.

 
4) Data Retention

We retain information only as long as necessary for:

  • providing the App and related services,

  • meeting operational needs,

  • complying with legal obligations, and

  • resolving disputes/enforcing agreements.

Retention periods may vary depending on data type and operational requirements.

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5) Security

We implement administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure, but we work to protect your information using reasonable measures.

 
6) Your Choices

  • Push notifications: You can enable/disable notifications in your device settings.

  • Permissions: You can control camera/photos/media permissions in your device settings. Some features may not work if permissions are disabled.

 
7) Children’s Privacy

The App is intended for authorized adult drivers and staff and is not directed to children under 13. We do not knowingly collect personal information from children.

 

8) International Users

If you access the App from outside the United States, your information may be processed in the United States or other locations where our service providers operate, subject to applicable law.

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9) Contact Us

If you have questions or requests regarding this Privacy Policy, contact:

Amazon Nationwide Logistics
Attn: Privacy
Email: raul@amazontruckinganddistribution.com

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10) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will update the “Effective date” at the top when changes are made. Material changes may be communicated through the App or other reasonable means.

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